SUPPORT
We provide emergency food parcels
Food parcels can be requested once every 10 days. We are open for emergency parcel requests from 10am–3pm on Mondays and Wednesdays.
If you would like to request a parcel, you can contact us in the following ways:
Our parcels contain a balanced supply of pasta/rice, bread, tinned goods, fruit/veg, protein and chilled/frozen items. We aim for these to cover a household’s food needs for 3-4 days.
Emergency Parcels can be ordered every 10 days.
After requesting a parcel for the first time, one of our team will call you on No Caller ID to take down your information and food preferences. We want to get you food you enjoy eating, so please give us as much info on your dietary preferences as possible!
Collection
We are working with partner organisations to provide drop-in collection points for our food parcels. These are held at the following locations:
The Porch (139 Magdalen Rd, OX4 1RL):
Monday–Friday 12pm–2pm
Emergency food parcel requests can be taken in advance and scheduled for collection at an upcoming drop-in.
Delivery
If you are unable to collect, we aim to provide home delivery of parcels within a few days of a request being made, however due to our limited driver capacity we cannot always guarantee this. If we are unable to schedule a delivery on a given day, you are of course welcome to get back in touch on the next day we are open, and we can also offer signposting and referrals to other organisations and services.
We currently have the following items in extreme excess. Please let us know if you would/wouldn’t like these items when requesting.
Much of our supply is supermarket surplus, so items may be on or near to their use by date. Be prepared to batch cook or freeze!
To request a food parcel for your household, please fill out this form:
To request a food parcel for your household, please fill out this form:
If you are from a statutory body, charity or organisation and are making a referral on behalf of someone else, please fill out this form: