Protocols

For Support Work

Remember, you might be assisting people who are immunocompromised or who have underlying health conditions.

General

Principles and Assumptions for Support Work in the COVID-19 Pandemic 

This resource contains information which may be useful for performing care or advocacy work, or describes overall policy and principles.

Disinfection

This is the protocol for disinfecting things that you need to spread around the community- it’s designed to reliably remove virus to a level where it’s safe for someone immunocompromised to touch it. You must not do this if you are coughing or show any symptoms of COVID-19.

Delivery

Delivering Items to Someone Who is Immunocompromised

This is the protocol for delivering items to someone who is self-isolating because they are immunocompromised. It is designed so you do not introduce the virus to their home.

Delivering Items to Someone Who is Potentially Infected 

This is the protocol for delivering items to someone who is or may be infected. It is designed so you do not take away virus from an already-infected home.

Collection

Collecting Items From Someone Who is Immunocompromised 

How to collect items from someone who is self-isolating because they are immunocompromised.

Collecting Items From Someone Who is Potentially Infected 

How to collect items from someone who is self-isolating because they are potentially infected.