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Life After Lockdown

Apologies for this slightly delayed monthly update. There has been a lot of activity in the last few weeks, and we wanted to include it in this newsletter. 

Like the rest of the UK, Oxford is adjusting to what is likely to be a long period of uncertainty. Whatever measures are or are not taken in the next few weeks, though, there is still a lot of urgent work to be done to keep everyone in our communities safe. 

With your help, OMA has been making itself more sustainable. We are now planning for the difficulties posed by the lifting of restrictions, as well as the economic impact of the pandemic. 

What Are We Doing? 

We are now regularly supporting 237 households, who rely on us for food and other essential supplies. In addition, here are some recent highlights: 

  • Our Kitchen Collective is now delivering 700 reheatable meals a week. These go to Age UK and Dementia Oxfordshire clients, as well as children who would normally receive free school meals and other at-risk or food insecure households around the city and county. This is run in partnership with Cutteslowe Primary school, University College, Cherwell Boathouse, St Anne’s college, Talkington Bates, SOFEA, Oxford Food Bank and the King’s Centre, with donations from Jesus College, Wadham College and Christ Church.
  • We are working with the Oxford Homeless Movement to support 130 people in temporary accommodation.
  • We worked with a variety of organizations to help Oxford’s Muslim community during Ramadan. Our volunteers organized both the Eid Extravaganza and the Grand Iftar – during the former, 313 families received food, and on the latter, 2,200 meals were delivered in one day.
  • We now have 7 experienced case managers, who are handling 25 active cases referred to us by GPs, social workers, and charities. These can be very complex cases, ranging from domestic abuse to those living with homelessness. As ever, we do not want to replicate existing services – we focus on those who are, for whatever reason, unable to access support elsewhere.
  • Our mask-making project has produced over 700 reusable, machine-washable masks. This project was started by an NHS worker, and we are currently concentrating on providing masks to NHS staff, teachers, and care home workers, many of whom still have no PPE. We hope to increase production over the next few months.

How Did We Spend Donations?

Unsurprisingly, the vast majority of our budget goes on food. You can check the details for yourself on this platform, but in May we spent £3,820 from the general funds raised on Open Collective. 

This excludes: 

  • £1,050 free store credit from the Co-Op. 
  • Donations toward the Kitchen Collective. These are donated to and are administered by our partners, with OMA providing delivery and overall coordination. We also occasionally top up the food supply when necessary from our general funds.

As of last Monday we spent a total of £6,873.32 of the funds raised on Open Collective. You can see a breakdown below:

We formed Oxford Mutual Aid in the middle of a crisis and without any infrastructure of our own in place.Our priority was helping people who, for whatever reason, struggled to access help from other sources.Where possible, we directed people to agencies or charities who could supply them with food parcels – when it was not possible, we had to purchase food ourselves.

In the beginning, we were forced to shop for those in need on an individual basis. This is a very expensive way of operating, and as we built up our own infrastructure and developed relationships with food banks, we moved towards bulk purchases of food in order to make and distribute food parcels. 

‘Mixed Shops’ refers to receipts for shops that included both food and other supplies, e.g. medicine. ‘Projects’ indicates money spent on specific projects, for example our Ramadan projects. ‘Accommodation’ costs were incurred when we had to rent accommodation for homeless people who were struggling to access help from other sources. ‘Other’ includes a refrigerator to let us store food, boxes for the same purpose, and a one-off donation of puzzle books to those in temporary shelter. 

Improving Cost Efficiency 

As we said in our last update, we are shifting from an emergency response to a more sustainable model. We now have a warehouse to store food and other supplies, as well as access to wholesalers for bulk buying. 

We have moved away from shopping for those in need – we have built up relationships with SOEFA, the Oxford Food Bank and other organizations, and are now concentrating on food parcels as our main method of supporting those living in food precarity. With help from other organizations, we source food and create parcels designed to see a household through 7 days.

This is much more cost efficient. A weekly shop for a family of 4 would typically cost around £30 – £50. A food parcel, designed to last a family of 4 for a week, costs around £15.

We now have a projected budget of £3,400 per month. You can see a breakdown of costs below. 

As you can see, we will spend most of our money on bulk purchases of food for food parcels and non-food, e.g. baby supplies. Case Managers, who often have to deal with emergencies, have their own budget, and the Kitchen Collective will need a little money to supplement supplies. There will inevitably be some cases where we need to buy things for people on a one-off basis, though we want to keep that to a minimum.

Needless to say, we will have to adapt to reality. Should the situation or demand change, we will need to revisit our spending plans. 

What Next?

We are coordinating closely with community groups, charities, and local government, as well as other mutual aid groups. The only thing we can be certain of is that a lot of people will need help, and that providing it is going to be harder than in the pre-Covid-19 world.

We are currently applying for grants to help us over the longer term future. We also plan to incorporate as a Community Interest Company, limited by guarantee – this would allow us to use an asset lock to reassure all donors that donations would be spent according to our aims and objectives. 

Can I Get Involved?

Yes! Last month we asked for volunteers, and we have since welcomed some amazing people into our team. A few of us will need to work for OMA full-time, but our model relies on volunteers working on a rota, and so we will always be on the lookout for people who can commit some time.

At the moment, we are particularly keen to find:

  • Drivers who can deliver our Kitchen Collective meals on a regular basis. If you have access to a refrigerated van or cooler boxes, that would be ideal. The shifts are as follows
  • Monday: 2PM – 6PM
  • Tuesday 11AM – 4PM
  • Wednesday 2PM – 6PM
  • Thursday 2PM – 6PM
  • Friday 12PM – 5PM
  • People with experience in storage, stocktaking, distribution and logistics. 
  • People with administrative and data management experience.
  • Chefs with a food and safety hygiene certification

Final Thoughts 

Obviously, this is a confusing and frightening time. As the months pass, compassion fatigue will become more and more of an issue, especially as the continuing uncertainty takes its toll.

We hope it heartens you to think of the hard work being done by fantastic groups all over Oxford. There are plenty of news stories about how the pandemic has brought out the worst in some – it is easy to forget that it has brought out the best in others.

As we have said before, many OMA volunteers also receive aid from the organisation. Collectively, we are all worried about the same things: health, money, our families, and what the future might look like.

All we can do is concentrate on the job that is in front of us. If Oxford comes together, there is no reason why we cannot ensure one another’s well-being over the coming months.

As ever, if you or a loved one are in difficulty, we are only a telephone call away. 

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Making Masks for Front Line Workers

With PPE shortages still a major issue, we are pleased to announce our new mask making project. So far, the community has produced more than 700 masks which are then collected, sanitised, packed, and checked before being sent out to those in need.

OMA has received a lot of requests for PPE, and so far our priority has been sending masks to NHS workers, care home staff, teachers, front line refugee workers and also to vulnerable/shielding households.

The masks we have produced are machine washable and safely reusable. We have also made and distributed 200 ear strap extenders to help mask recipients work long hours in PPE more comfortably.

The project was started by Nazan, an NHS worker with direct experience of the worrying lack of safety provisions for at risk employees, and whose colleagues have been deeply grateful for the support. The masks are in very high demand at the John Radcliffe as, although workers are now supplied with factory-made masks when working in wards, they don’t all have masks for going to and from work or for work outside the wards.

It has been amazing to see the positive impact on the local community; the teachers we have delivered to have given special thanks for the masks, with one saying “We can’t thank you enough, it looks like a lot of sewing was involved and they are certainly preferable to the paper versions as they are soft on the face.”

Another teacher let us know of the great reassurance the masks provided for both the teachers and students’ families, saying that the safer environment has “brought smiles to many faces.”

OMA has also been involved in ensuring the safety of the recent Black Lives Matter demonstrations, with volunteers present at the protests to hand out masks to those involved. We are proud to say the project has also extended beyond Oxford with masks now being sent out to the refugee camps in Calais. So far 100 masks have been sent to both Care4Calais and the Refugee Community Kitchen to ensure the safety of refugees and those helping on the front line of the crisis.

We want to thank all the volunteers working to make and distribute these masks.This crisis has made it clear that the best way to keep yourself safe is to help keep everyone else safe too. We think this project is an example of how the community can come together to do just that.

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Covid-19 and Homelessness

The pandemic has driven some problems out of sight. We are used to seeing homeless people in Oxford, but during the lockdown, it is a reality most of us no longer need to confront on a daily basis.

The truth is that few groups have been hit as hard as those without a home. For anyone without permanent shelter, Covid-19 has been a terrifying ordeal

Why is Homelessness Such a Problem?

Even before the pandemic, many people in Oxford were without a home. The city is a hub for services many homeless people rely on, but funding cuts have reduced the ability of charities and community groups trying to get help to those who need it. With less help available, more people are forced to sleep rough.

This is part of a national trend. In 2019, it was estimated that there had been a 23% increase in the number of homeless households since 2018.

Oxford is also a notoriously expensive city to rent in, which greatly exacerbates the problem. A recent study ranked Oxford as the the 3rd most expensive city in the UK in terms of rent. On average people in Oxford spend 32% of their salary simply to keep a roof over their heads.

The stigma around homelessness masks a grim reality: it is very, very easy to end up sleeping rough. In 2018, an ING survey found that around 27% of British households had no emergency savings. For many of us, even those who may feel secure, it only takes a run of bad luck for homelessness to become a real possibility.

Homelessness During Covid-19

This has been a very frightening time for homeless people. Organisations many rely on have had to re-think the way they operate, while various charities have had to shut down entirely.

Obviously, homeless people are at a greater risk of catching Covid-19. But there are knock-on effects beyond this. For those lucky enough to have found somewhere to stay, there are still the issues of food, medicine, and other necessary supplies.

To make matters worse, the lockdown has itself caused an explosion in youth homelessness. It is also likely that the situation is about to get much worse.

Currently, there is a moratorium on evictions. However, this will end in June, and the government has not confirmed whether or not the moratorium will be extended. If it is not, with at least 2 million people now unemployed, many more people will find themselves without a home.

What Have We Been Doing?

There are many fantastic organisations who work on homeless issues in Oxford. We have been working with many of them to deal with the challenges posed by Covid-19.

  • We are working with the Oxford Homeless Movement to support 130 people in temporary accommodation and have provided toiletries, books, clothing, puzzle books, and tea and coffee supplies.
  • We are providing weekly deliveries of fruit to the Gatehouse for distribution among the vulnerably housed.
  • Our Kitchen Collective is making twice weekly deliveries of re-heatable meals to people temporarily housed in the Lismore Hotel in Banbury.
  • We have provided the Mayday Trust and Response with toiletries, cleanings supplies, face masks, DVDs and books for those in supported accommodation.
  • OxWash is laundering bedding, which we then distribute to various organizations. We are also providing these organizations with clothes for the precariously housed.
  • We have found emergency short term accommodation for 12 homeless people who were unable to access elsewhere

What Next?

We are hoping to start making care packages for homeless people and the precariously housed. In addition, we want to be able to offer sun hats and reusable water bottles in preparation for the Summer heat.

If you’d like to get involved, we are always looking for new volunteers – you can also donate, and help us source the supplies we need.


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The Kitchen Collective Steps Up

The Kitchen Collective is our new program aimed at supplying cooked meals to those in need during the Covid-19 crisis. While we also deliver food parcels, there is no substitute for a hot meal, and that’s not something everyone can take for granted. 

We want to thank all the individuals and groups who have already joined the Kitchen Collective. As of today, we are producing around 500 meals a week: these go to the elderly, homeless people in temporary accommodation, and children who would normally receive free school meals.  

Why is the Kitchen Collective Necessary?

New data from the Food Foundation has found that almost a fifth of UK households with children have been unable to access enough food in the past five weeks, with meals being skipped and children not getting enough to eat. Families who were already at risk are now battling isolation and a loss of income.

The strain on larger families, single parent homes and those with disabled children has been immense. A reported 30% of lone parents and 46% of parents with a disabled child are facing food insecurity and finding it difficult to manage basic nutritional needs at home. With schools no longer providing a reprieve for children reliant on free breakfast clubs and school lunches, poorer families are at crisis point.

In addition, the number of food insecure adults is estimated by the Food Foundation to have quadrupled since the beginning of the coronavirus pandemic.

Older adults are particularly affected, as this is a time when support networks such as AGE UK have been unable to operate as normal, and going to the shops may be high risk or even impossible. Often, people who use these services also face difficulties cooking for themselves. This has compounded food insecurity in this demographic.

How We Got Started 

We were concerned that providing food shops and parcels from our food larder was not enough to meet the needs of some at-risk groups. More needed to be done to ensure that people had access to appropriate food resources.

So, on Friday 1st May, we launched our first Kitchen Collective programme in partnership with AGE UK, Dementia Oxfordshire, Cutteslowe Primary school and University College. 150 meals were delivered on that day, with a further 170 on Tuesday 5th May, and deliveries have continued twice weekly. 

Since then, the Cherwell Boathouse and St Anne’s college have begun contributing meals, taking our total up to nearly 500 meals per week. Jesus College, Wadham College and Christ Church have also joined the scheme by providing financial sponsorship. 

TVR Self-Drive and Talkington Bates have lent us vans and coolboxes, which our volunteer delivery drivers use to deliver meals three or more days per week. We have worked hard to ensure that everything runs smoothly and to avoid food waste, finding homes for surplus meals by coordinating with other areas of our work, including our Ramadan project.

This has been a truly collaborative initiative, bringing together support organisations and local businesses across the county. Whilst we provide ingredients and coordinate delivery, the food suppliers provide kitchen spaces and professional kitchen teams. Schools, charities and community groups help us to identify and supply at-risk groups.

Oxford Mutual Aid is very proud of our connections with a wide range of other organisations, who have enabled us to provide far-reaching support, and root our efforts in Oxfordshire’s local communities.

What Has the Response Been?

We have had some very positive feedback from meal recipients. One lead Dementia adviser told us “The food is absolutely amazing… my clients are so grateful to everyone, especially the chefs and delivery drivers.”

One meal recipient also wrote to us about the impact of the meals, saying, “Your gift of hot meals at a time of loneliness and desperation has cheered me up so much. Because it isn’t just the food: the love and kindness that comes with it are helping me so much. When you live entirely alone, you don’t feel strong enough to demand help or company and this is where people fall through the cracks”

However, as we are seeking to scale this operation over time, we require access to additional kitchen space and funding for food supplies. We want to ensure people in food poverty across all age ranges have access to hot meals.

What Next?

We are deeply grateful to all the volunteers, partners, and donors at each level of our supply chain. Their kindness has enabled us to reach those who need help the most.

But demand is growing as the effects of the pandemic, lockdown, and economic downturn get worse. We don’t want to turn down anyone in need, and that means we need to increase our capacity.  

We are looking to get more partners on board, to help us ensure Oxford continues to come together to keep everyone supported and healthy during this unprecedented crisis. We are working on partnering with more schools, building relationships with more restaurants and food suppliers, and further developing a supportive network. 

If you are interested in getting involved, please do get in touch. These are difficult times, but if we come together, we know we can  significantly reduce food insecurity in Oxford.

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Eid Mubarak!

Tomorrow is Eid, and as Ramadan draws to a close, it’s time for us to say thank you to everyone who has been working to help people celebrate despite the lockdown. The Muslim community is a huge part of Oxford life, and of Oxford Mutual Aid as well, and we hope everyone has a fantastic Eid. 

What is Ramadan?

Ramadan is the ninth month of the Islamic calendar, during which many Muslims observe a fast from sunrise to sunset. It is a time of reflection and prayer, but it is also very important to community life. Each night, people break their fast with a meal called an iftar, usually starting with dates.

The iftar is often a communal event, and during the evenings it’s common to see many people coming together to eat and celebrate. The last day of Ramadan is marked by Eid-ul Fitr, commonly known as Eid, and it is one of the two most important Islamic holidays.

In other words, Ramadan is a big deal. Like Christmas or Passover, it binds families and communities together. 

Ramadan 2020

It’s hard to celebrate as a community when you can’t leave the house. As soon as everyone began to realize how long lockdown would last, it was clear we would need to think creatively to help people observe Ramadan this year. 

There are many fantastic community groups in Oxford who have been doing just that, and we are very proud to have worked with them over the last month.They include the Oxford Homeless Project, Oxford Community Action, Syrian Sisters, Iraqi Women Art and War Community Group, Oxford Eid Extravaganza, and BAPs Oxford.

What Have We Been Doing?

Nabila Qureshi has been helping to lead our Ramadan projects at OMA, and she has been working with the Syrian Sisters, Oxford Community Action and the Oxford Homeless Project to ensure that people are supported as they can be during lockdown. A key focus has been making sure people have access to halal meals. 

Ramadan Homecook Programme

OMA been offering support to some of our most vulnerable Muslim families by providing them with home cooked meals made by OMA volunteers, with all meals being both Halal and nut-free. Volunteers cook for between 10-30 people one day a week and recipients receive food at least twice a week. OMA provides reheatable packaging and food supplies, and distributes between 150 – 200 meals a week. 

The Grand Iftar

Each year, the Muslim community in Oxford organizes a Grand Iftar. It is a hugely important event, and it was clear that organizing it during a pandemic was going to be challenging. 

This year, Oxford Mutual Aid worked together with the Oxford Homeless Project, Oxford Community Action, BAPs Oxford and Oxford City Council to prepare and distribute over 2,200 meals.

Doing this all safely involved a lot of careful planning. Logan Hamilton was the OMA project lead, and she mapped out a plan to transform the East Oxford Community Centre into a food preparation and distribution centre that would adhere to social distancing.

Around 300 of the meals went to the Porch and other homeless people in and around Oxford. The rest were distributed by a fleet of drivers that had to be timed with great precision. With over 500 stops to get through, it would not have been possible without these volunteer drivers giving up their entire day.

Eid Extravaganza 

OMA is again teaming up with a number of groups around Oxford to celebrate Eid. Working with Oxford Homeless Project, Oxford Eid Extravaganza, Populate, Oxfordshire Kindness Wave, Oxford Community Action, Oxford City Council, Iraqi Women Art and War, Dementia Oxfordshire and Nemesis, OMA will deliver Eid Treats to thousands of people around the city and county. 

These parcels are filled with sweets, cakes, baklavas, biscuits and much more, much of which has been kindly donated by local businesses. There will be over 650 stops this weekend, so we want to highlight the amazing work of our volunteer drivers again. 

What Next?

We are incredibly grateful to all the people and groups who have worked with us over Ramadan, and we know we will all be working together closely in the months to come. This is a strange and unsettled time, but we will get through it together. We are always looking for new volunteers and new partnerships, so please don’t hesitate to get in touch. 

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OMA Delivers Meals to the Elderly

A big thanks to the Oxford Mail for covering our new pilot program to deliver meals to those living with dementia. The project is part of our Kitchen Collective and began last Friday.

We have partnered with Age UK and Dementia Oxfordshire to begin delivering meals to some of their clients. University College have very kindly allowed us to use their kitchen space, and volunteer chefs are making the meals.

Many thanks to all our partners and volunteers for making this happen.

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One Month In

It’s been just under four weeks since Oxford Mutual Aid received its first donation. We want to thank everyone who has contributed. There have been many incredibly generous donations, and every pound has made a real difference.

We also want to thank Unite at OUP, the Oxford & District Trade Union Council, and Wadham College for their financial support, as well as Open Collective and the Social Change Agency for helping us raise funds on this platform.

Beyond money, we have received supplies and help from University College, Merton College, St. Anne’s College and are talking to many others about possible partnerships. 

What Have We Done?

Part of what we do is simply to connect volunteers with people who cannot leave the house and need to purchase supplies. However, there are many people in need who cannot afford to purchase food or necessary supplies, or who find themselves in need of more specialist help.

Our focus is finding the gaps in the existing aid infrastructure. We do not want to replicate existing services – where possible, we signpost those in need to the appropriate agency or organization. Still, there are more and more cases in which, if we do not provide aid ourselves, it will not be supplied at all.

We are lucky enough to have healthcare professionals and experienced case workers among our volunteers, and we have been working with relevant agencies and organizations to get help where it is needed.

We are now providing regular help to 119 households. In addition, we have:

  • Helped house 12 homeless people
  • Supported 18 new and expectant mothers 
  • Delivered food and supplies to over 200 vulnerable households
  • Made 2,100 food deliveries to NHS and care home staff, and other key workers

We will be launching new initiatives in the coming weeks. For our Ramadan outreach, we are purchasing and delivering Halal meat parcels to low income families. We are partnering with local community organisers Syrian Sisters to investigate the possibility of delivering hot meals to vulnerable households during Ramadan. 

We are also working with Oxford Homeless Movement to source food and other basic essentials for people who are homeless and precariously housed. This week alone we have sourced thousands of toiletries and sanitary items for homeless shelters to redistribute. 

In addition, we have set up Kitchen Collective – a project which will connect professional kitchens, suppliers, chefs, and at-risk groups in need of hot meals. We are presently launching our first collaboration, which involves supplying meals to Age UK clients, with the generous assistance of University College. We are also in discussion with several schools about providing meals to children who normally receive free school lunches. 

How Did We Spend Donations?

We have spent £2,782 so far. You can check each expense right here on Open Collective. We are being as frugal as possible, and we are only spending money when it is not possible to source supplies for free.

So far, all expenses have been for supplies, services, and accommodation for people in need, with the addition of petrol costs for delivery. In the next few days we will also purchase a few software tools – those we cannot source for free – to help us remain organized as we take on more work.

What Will the Next Few Months Look Like?

We will continue to build our capacity, and we will need to adapt as the situation changes. There has been much talk about when lockdown will end, and many are looking forward to getting out of the house by the summer. We don’t want to depress anyone, but we think it’s important to be realistic about the scale and the duration of this crisis.

It is unclear how the UK will transition out of lockdown. We might be facing periodic cycles of relaxation of quarantine measures followed by spikes in infection. Many people in OMA are worried about the coming winter and the effect Covid-19 will have on the annual winter crisis.

While it does not feature in the news as much, the knock-on effect of the pandemic on pre-existing aid efforts and government services is a crisis in of itself. Demand has gone up and capacity has gone down.

You have probably encountered this yourself or know someone who has. Lifelines that many of us count on have been cut off. Fewer social workers can make their rounds. Life-saving operations have been postponed indefinitely. Many charities have closed entirely. It is likely the situation will get worse before it gets better.

Lastly, we are anticipating the effects of a severe economic depression. Many of us, even those who consider themselves financially stable, are one payday away from serious financial difficulty. Widespread job loss will drastically increase the number of us who need help. Budget shortfalls will also reduce the amount of help local councils can provide.

What Will We Do About It?

We can hope for the best, but we need to prepare for the worst. We are currently working on the assumption that OMA will need to keep operating for some considerable time. We would love to be proved wrong, but it would be irresponsible not to start thinking beyond lockdown to the medium-term future.

We are now reviewing the systems that have evolved, rationalizing them, and role sorting. Our goal is to systematize as much as possible, especially as we are now partnering with many external organizations.

We are also building up capacity. Those of us who have specialized professional expertise are training up others. We are bringing in new volunteers and shifting workloads around so that no one person is indispensable.

Can I Get Involved?

Yes! If you have time to spare, please fill in our form or get in touch at felix@oxfordmutualaid.org. Everyone is welcome, though we are particularly interested in anyone with the following skills:

  • Healthcare and mental health professionals
  • Healthcare and mental health students  
  • Experienced case workers
  • Tech workers or students
  • Accountants or anyone with practical bookkeeping experience
  • Lawyers or law students
  • Administrators and experienced organizers

If you don’t have these skills but still want to help, don’t worry. There’s plenty of work to do, and we could always use an extra pair of hands. Please be patient if we take a while to reply.

What is Mutual Aid? Where Did All These Groups Come From?

Mutual Aid is a theory of organizing, not a national organization. However, as you might expect, larger groups are reaching out to one another. We are sharing resources with several groups and hope to build these networks as time goes on.

Mutual Aid is about solidarity rather than charity. Many of those volunteering also receive support in one form or another. It can be hard to ask for help, especially if you have never had to do it before, but we encourage you to get in touch if you are struggling or if you are worried about a loved one.

That invitation stands regardless of who you are and what your circumstances might be. We know what happens when people begin to separate those who deserve help from those who do not. This is the beginning of what might be a very hard road; we all need to commit to protecting one another without exception.